Warranty Policy
At Sunbelly Jewelry, we stand behind the quality and craftsmanship of our products. To provide our valued customers with peace of mind, we offer a comprehensive one-year warranty on all our jewelry.
Warranty Coverage:
- Our one-year warranty covers manufacturing defects and shipping damages. Although each piece of jewelry is thoroughly inspected, we understand that things happen.
- It ensures that your Sunbelly Jewelry remains free from defects in materials and workmanship for a period of one year from the date of purchase.
What's Included:
- Repair or replacement of defective components.
- Replacement piece for issues arising from normal wear and tear.
Warranty Exclusions:
- Damage resulting from accidents, misuse, or improper care.
- Loss or theft of the jewelry.
- Any modifications or repairs done by third parties not authorized by Sunbelly Jewelry.
How to Avail Warranty Services:
- Contact Us: Reach out to our customer service via email team at info@sunbellyjewelry.com or via Instagram DM @sunbellyjewelry. These are the two most efficient ways to get ahold of a member of our team.
- Provide Information: Include your order number, a detailed description of the issue, and clear photographs if possible.
- Shipping Instructions: We will provide you with instructions on shipping the item back for evaluation.
Customer Responsibilities:
- The customer is responsible for the shipping expenses incurred when returning the jewelry for evaluation and fixing.
Evaluation Process:
- Upon receiving the returned item, our expert team will evaluate the issue to determine if it falls within the warranty coverage.
- If covered, we will proceed with the necessary repairs or replacements.
![](http://sunbellyjewelry.com/cdn/shop/files/F19D5A3E-7AF8-47DE-8CC9-917EEABA274D.jpg?v=1707517731&width=3840)
Enjoy a complimentary one-year warranty with every Sunbelly jewelry piece.
![](http://sunbellyjewelry.com/cdn/shop/files/tropical-beach-below-cliff.jpg?v=1704927186&width=3840)
Inspired by the Andaman Sea.
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Instagram: @sunbellyjewelry
Email: info@sunbellyjewelry.com
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